Terms & Conditions

Please read these terms and conditions carefully before using our services

Last Updated: December 11, 2025

Introduction

Welcome to Raj Hospitals. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Use of Services

1.1 Eligibility: You must be at least 18 years old to use our services or have parental/guardian consent.

1.2 Account Security: You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

1.3 Accurate Information: You agree to provide accurate, current, and complete information when using our services and to update such information as necessary.

2. Medical Services

2.1 Professional Services: All medical services are provided by licensed healthcare professionals. However, the information on this website is for general informational purposes only and does not constitute medical advice.

2.2 Appointments: Appointment bookings made through our website or contact forms are subject to confirmation. We reserve the right to reschedule or cancel appointments with prior notice.

2.3 Emergency Services: This website and online services are not intended for medical emergencies. In case of a medical emergency, please call emergency services or visit our emergency department immediately.

3. Payment and Billing

3.1 Payment Responsibility: Patients are responsible for all charges incurred for services rendered. Payment is expected at the time of service unless prior arrangements have been made.

3.2 Insurance: We work with various insurance providers. However, insurance coverage and claims are subject to verification and approval by your insurance company.

3.3 Billing Disputes: Any billing disputes must be reported within 30 days of receiving the bill. We will investigate and resolve disputes in a timely manner.

4. Intellectual Property

4.1 Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Raj Hospitals and is protected by copyright, trademark, and other intellectual property laws.

4.2 Restrictions: You may not reproduce, distribute, modify, or create derivative works of our content without express written permission.

5. User Conduct

You agree not to:

  • Use our services for any unlawful purpose
  • Interfere with or disrupt our website or servers
  • Attempt to gain unauthorized access to our systems
  • Transmit any harmful code, viruses, or malware
  • Harass, threaten, or harm other users or staff
  • Provide false or misleading information

6. Limitation of Liability

6.1 Disclaimer: Our website and services are provided "as is" without warranties of any kind, either express or implied.

6.2 No Liability: To the fullest extent permitted by law, Raj Hospitals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

7. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal and medical information.

8. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ranchi, Jharkhand.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Raj Hospitals

Email: info@rajhospitals.com

Phone: +91 651 230 3456

Address: Bariatu Road, Ranchi, Jharkhand - 834009

Acceptance of Terms

By using this website and our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.